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FAQ

  1. Who do I call in the event of an after hours emergency?

  2. First, try our main number 305-293-3555. It should forward to the manager on duty 24 hours per day.

    If no answer, call Steven at 708-341-3903.

    If still no answer call Tom at 708-243-2208.

    We rent newer Jeeps and don’t expect a break down. But Life happens. If we don’t answer then call Arnold’s Towing at 305-296-3832. Have the disabled vehicle towed to our lot at 3424 N Roosevelt. Have the key dropped through the slot in the door on the east side of our building. We will resolve all issues in the morning.

  3. How much to just rent a Jeep?

  4. Click here to see our rates

  5. How old must I be to rent?

  6. 23 and 24 year old licensed drivers may rent a Jeep, subject to a $15 per day surcharge
    25 and older licensed drivers are not required to pay a surcharge

  7. I need a Child Seat!

  8. We remember those days! We wish we had them back. They grow up as fast as we grow old. We have one child seat and two boosters. There is no charge for the seats, just ask.

  9. How do I get my Jeep once I get to Key West?

  10. We can pick you up at the Key West Airport in our shuttle van and bring you to our office, about a 5 minute ride. An airport concession fee added to your rental agreement is required by the Monroe County Aviation Authority.

    We will happily meet you at the Ferry dock, or other arrival point. No extras taxes are assessed.

    We will pick you up for free at your hotel or other accommodation.

    Finally, we have established the VIP EXPRESS drop and return for a small $50 fee. We will pester you for all the information we need to complete the rental agreement. We bring the Jeep to you and get you topless as fast as we can, On return we arrange for you to drop the Jeep at your hotel, vacation home, the airport, or other paid parking.

    You leave the keys and the ticket in the Jeep (don’t worry, we’re all GPS’d up) and we collect the Jeep after your gone.

    The small charge covers the cost of sending two employees to drop and recover the Jeep instead of one.

    Your time is valuable.

    Feel free to have a taxi take you direct to our location at 3424 N Roosevelt. We’re two stops from the IHOP.

  11. We can pick you up at your hotel or rental home and bring you to our office for no charge.

  12. We can drop your Jeep at your hotel and pick it up from your hotel after your departure. A small service applies for this convenience.

    See VIP EXPRESS info

  13. We're headed to Little Palm Island, We want to be as cool as we can, how can we get there topless?

  14. It would be so cool to land in Key West, jump in a topless Jeep, roll on up to Little Palm, vegetate for howevermanydaysinarowinahammockinthesunasyoucan, then Jeep it back to the airport. Whether your GA or commercial.

    I’ll tell you what we’ll do.

    Pay the $125 day rate out and the $125 day rate back. We’ll get you in the Jeep as fast as we can, and recover the Jeep at the Little Palm dock whenever. Tell us your departure date, and we’ll have the Jeep waiting at the dock for your return. You park it at the airport in paid parking for commercial or at Signature Flight Support for GA. Send us a text or email when your parked. We’ll recover it from there. No problem.

  15. I’m at a campground, how can I get a Jeep?

  16. We do have some cars parked at various campgrounds, and departing renters frequently leave cars at the campgrounds which can be available to you. Please call to make arrangements.

    We will happily deliver a Jeep to any of the campgrounds and RV parks in the Lower Keys.

    You can also make arrangements before your arrival to have a Jeep waiting for you at your campground space. Call 305-293-3555

  17. Do I need to make a reservation in advance?

  18. Reservations are always best, especially for length of stay rentals during high season. Key West is known to run out of rental cars during peak times. Reservations can be made online or by calling in to our office.

    We recently added Fare Harbor reservation system to our website. We understand weather plays a big part of your decision. You can safely book a reservation today, and if you need to move the date around, NO PROBLEM. Rebooking is as easy as pie with Fareharbor.

  19. I don’t have a reservation, but I want a Jeep!

  20. No worries, we have a lot of Jeeps. Call or email us and we’ll get you set up.

  21. We have to check out of our room by 11 am, but our flights not until 6 PM. The Jeep has no doors and we don’t want to leave our luggage out in the open. What can we do?

  22. See our “Last Flight Out” option. Extend your rental on the last day for a small fee. We’d be glad to hold your bags at our office, while you’re out enjoying your last day in Paradise. When it’s time to head to the airport or ferry dock, we’ll load your bags and you into our shuttle van and drive you back to the airport or ferry dock.

  23. Is there a cancellation fee?

  24. There is no cancellation fee but we do ask you that you call and inform us of any changes to your Jeep rental.

    We understand you may want to adjust your vacation schedule with changes in the weather.  We will do everything in our power to make our Jeeps fit your schedule.

     

  25. Can I rent with a debit card?

  26. Yes, we accept debit cards for out of state renters. Local renters must present a major credit card to rent.

  27. Can I pay with Cash?

  28. You may pay with cash upon return of your Jeep. We do however require deposits to taken from the debit or credit card of the primary renter upon check-out.

  29. Do you repair Jeeps?

  30. Yes, we are a full service as well as customization and performance shop.

  31. Do you have Jeeps for sale?

  32. All of the Jeeps in our fleet are for sale. We also have a selection of used vehicles available.

    See our Jeeps for sale here.

  33. Do you have Jeep parts?

  34. We have an assortment of Jeep parts and accessories at Key West Jeeps. We also work with a variety of parts manufacturers and can order parts that we don’t have in stock.

    One of the coolest parts of owning a Jeep is customizing it yourself.

    We will install any parts, upgrades, or accessories, you purchase. Have the stuff you want installed shipped direct to our store. No problem.

     

  35. Are your Jeeps manual or automatic?

  36. All of our rental vehicles have automatic transmission.

  37. Where can we go? What can we do?

  38. Here is a link to our Things to do page, which we frequently update.
    Here is a summary
    Bahia Honda
    Prettiest Beaches
    Sunset Bar And Grille
    Excellent food, great tiki-hut styled atmosphere, and well priced. Just across the seven mile bridge in Marathon
    Marathon Turtle Hospital
    Informative and fun, 2 hour long interactive program
    Sombrero Beach
    Nice beach in Marathon with volleyball courts and dog park
    Outdoor Sportsman
    Ernest Hemingway’s Boat is there, fishing supplies, food, and saltwater aquariums filled with Florida Keys Native Species
    Looe Key Sanctuary Dive
    Pristine coral reef, one of the best dives/snorkel sites
    Geiger Key Marina & RV Fish Camp
    Good food and great atmosphere, tucked away in pretty mangrove landscape, good place to kayak. Good spot for Sunday Barbecue
    Boondock’s Bar and Grille
    Good food and pricing, tiki-hut styled atmosphere, minigolf attached. Great for families

  39. Where can we go off-roading?

  40. At this time there is no place in the Florida Keys for off-roading.  We feel US1 , America’s most scenic highway, is best seen from inside a Jeep.

  41. What do we do about refueling the Jeep?

  42. Please refuel the Jeep before returning.
    We know time can slip away from you here in paradise.

    If you don’t refuel, just let us know. We’ll top it off for you, and add a refueling charge of $8 for each 1/8 tank to your credit card.

     

  43. Do I need to purchase your insurance?

  44. We offer an optional Damage Waiver that protects you from having a minor incident on vacation become a burden on you when you return home. Our Damage Waiver is not insurance. Your insurance is the primary coverage, our insurance is secondary. Please check with your personal insurance company with questions regarding your rental car coverage. Foreign residents may be required to purchase the Damage Waiver.

  45. What are your taxes?

  46. Those aren’t our taxes, they are the government’s taxes.

    There is a 7.5% sales tax and a $2.00/day solid waste fee associated to every rental contract.

    If we pick you up at the airport we are obligated to collect an Airport concession fee in the amount of 8% of the total rental charges.

  47. How many people fit in a Jeep?

  48. Currently our 4 Door Jeeps seat 5 comfortably and our 2 doors seat 4.

  49. Do you have anything that seats 6 or more?

  50. Yes, we offer a spacious Chrysler Town & Country Minivans that can comfortably seat up to 7 people.

  51. Are Jeeps the only thing you rent?

  52. We also offer late model Chrysler Town & Countrys, Jeep Cherokee, and Jeep Renegades for rent at reduced rates. See our rate sheet here.

  53. Do your Jeeps have Bluetooth and GPS?

  54. Many of our Jeeps are equipped with GPS and Bluetooth, though we do not guarantee these features. These features are issued on a first come basis and subject to availability. Feel free to ask about them when choosing your Jeep.

    All of our Jeeps accept aux cords. We have aux cords at the counter for you to use if you need one.

  55. If I rent for a day and want to keep it longer, what do I do?

  56. You can stay topless as long as you want. Extend your rental by simply calling our office during normal hours of operation.

    305-293-3555

  57. How much to rent for a whole week?

  58. We offer weekly rates for all of our vehicles. Rates are subject to change so please reference our online reservation system at keywestjeeps.com for up to date pricing.

  59. Can I lock my personal items up in the Jeep

  60. All 4 door Jeeps are equipped with a 19”x9”x3” combination lock box under the passenger seat for small personal items. Combination are specific to each jeep.

  61. Is there a fee for mileage?

  62. Miles are unlimited within the Florida Keys. However, mileage is charged when traveling farther than Miami. The mileage rate is 40 cents per mile.

  63. Are there any tolls?

  64. There are no tolls within the Florida Keys, other thean the Card Sound Bridge toll near Alabama Jacks. However, if traveling past Homestead you will be required to have a Florida Sunpass or may be subject to a $50 toll administration fee.

  65. What if it rains?

  66. For your convenience we provide a raincover with every Jeep. The Jeep can get a little wet, but should not get soaked.We ask that if rain is imminent that you use the cover. If it looks like rain in the forecast for a day or two, stop in and we will put a top and doors on, or switch you to a covered Jeep. When the rain moves out stop back in and we will switch you back to convertible

  67. What are your hours?

  68. We are open Monday through Saturday 8-5 and Sunday 10am – 2PM. After hours drop off is available for your convenience.

    If you are arriving after our regular business hours and need us to greet you at the airport, please call or email. Usually we can work this out. We live close to the office, which is close to the airport.

  69. Where can I park?

  70. There are a variety of parking lots, garages and street parking downtown. Simonton and Whitehead streets provide much of the parking for crowded Duval Street. Street parking is marked by parking meters and the appropriate sign (blue and white with a big “P”). Please ask your rental assistant for a map and directions to parking lots and garages upon checkout. Here is a link to our Parking Map

  71. How do the parking meters work?

  72. The majority of the parking meters are electronic and take change or credit cards. Input the appropriate number of hours for your parking and print a ticket. The ticket is to be left on the inside of the vehicle clearly visible through the windshield, on the dash. You separate a receipt from the ticket to show as evidence of paid parking in the unlikely event your window display ticket blows away.The regular change meters take currency in the form of change and will flash red when the meter is expired, green when the meter is still running.

  73. Where CAN’T I park?

  74. Please be aware of road markings that would designate a NO parking zone; yellow marked curbs, red marked curbs, in front of fire hydrants, or anywhere else not designated as a parking zone. Keep in mind that parking in front of or blocking a driveway is not acceptable.
    Please keep in mind that unless specifically marked as street parking, other spaces are for RESIDENTS ONLY and the vehicle will be towed at the renters’ expense.

  75. Can I return my vehicle at another location?

  76. No, we currently only have one location to pick up and drop off. We are located at 3424 N. Roosevelt Blvd Key West Florida, 33040.

    Our VIP Express pickup and return option let’s you leave the Jeep at your hotel, vacation home, or other pre-arranged location. We’ll pick it up from there.